Returns & Exchanges

At Jazwares, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of the delivery date.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing